Innovative account management.

Creating a beautiful and effortless account management portal.

Project | AARP Account Manager Redesign

Client | AARP

Role | UX Designer · Lead Designer

Project Summary

Redesigning the AARP account management portal for members to manage their accounts quickly and efficiently. Robust account management tools with streamlined interface to provide members with the most relevant content first.

We implemented an onboarding strategy for new users and opportunities for cross-sell and member engagement from within the portal with cards on the right rail.

Dashboard Wireframes & Final Designs

Recommendation Engine Cards

Badges

Expanding Drawers

Account Onboarding

Account Onboarding Wireframes

Interest Management

Email & Newsletter Management

Mobile Wireframes & Design

Key Deliverables

UX

Wireframes · Functional Specifications

Design

Design Comps · Responsive Design · Style Guide